Cookies Policy
Effective Date: August 1, 2025
Marketpilotza utilizes cookies and similar technologies to enhance your experience on our online trading platform, in compliance with South Africa’s Protection of Personal Information Act (POPIA). This policy outlines how we use cookies, their purpose, and how you can manage your preferences to support your trading journey.
1. What Are Cookies?
Cookies are small data files stored on your device when you visit our platform. They help us remember your settings, improve platform performance, and gather insights into usage patterns. We may also use technologies like pixel tags or web beacons for similar purposes to optimize your trading experience.
2. Types of Cookies We Use
Our trading platform employs the following cookie categories:
- Essential Cookies: Critical for core platform functionality, such as secure login for trading accounts and processing transactions. These cookies are always active to ensure seamless operation.
- Analytics Cookies: Gather anonymous data on how you navigate our platform, such as which trading tools or market data pages you visit, to help us improve our services.
- Functional Cookies: Store your preferences, like chart settings or preferred asset classes, to provide a tailored trading interface.
- Marketing Cookies: Used to offer relevant trading promotions or educational content, activated only with your consent.
3. How We Use Cookies
We use cookies to:
- Maintain secure and efficient functionality of our trading tools and platform.
- Analyze user interactions and platform performance to enhance trading features and resources.
- Personalize your experience, such as saving your preferred market watchlists or trading strategies.
- Provide tailored promotions or educational materials about trading opportunities, with your permission.
4. Third-Party Cookies
We collaborate with third-party services, such as analytics providers (e.g., Google Analytics) or advertising partners, which may place cookies on your device. These partners operate under their own privacy policies, and we recommend reviewing them for further details.
5. Managing Your Cookie Preferences
You can adjust your cookie settings through our cookie management tool, available on your first visit or via the Cookie Settings link in the footer. You may also configure your browser to block cookies, but this could impact access to certain trading features on our platform.
6. Your Data Protection Rights
Under POPIA, you have the right to request access, correction, or deletion of cookie-related personal data, subject to legal limitations. Reach out to us at support@support@marketpilotza.info to exercise these rights.
7. Updates to This Policy
We may periodically update this Cookies Policy to reflect changes in our practices or regulations. Updates will be posted here with a revised effective date. Continued use of our platform indicates acceptance of these changes.
8. Contact Us
If you have questions about our use of cookies or this policy, please contact us:
Email: support@support@marketpilotza.info
Phone: +27 21 300 3117
Address: 1020 Manhattan Place, 130 Bree Street, Cape Town, 8001