Terms of Service

Effective Date: July 5, 2025

These Terms of Service ("Terms") govern your access to and use of the Marketpilotza website, online trading platform, and related services, regulated by the Financial Sector Conduct Authority (FSCA) in South Africa. By using our services, you agree to comply with these Terms. If you do not agree, please do not use our platform or services.

1. Definitions

"Marketpilotza," "we," "us," or "our" refers to Marketpilotza, a licensed financial services provider in South Africa.
"You" or "user" refers to any individual or entity engaging with our trading platform or services.
"Services" encompass our trading platform, website, trading tools, educational resources, and customer support.

2. Eligibility

To access our services, you must:

Be at least 18 years old.
Reside in a jurisdiction where our online trading services are permitted, excluding residents of the United States, Canada, Belgium, or other restricted regions.
Provide accurate and complete information during account registration.
Comply with all relevant South African financial regulations.

3. Account Registration

To use our trading platform, you must create an account and provide personal and financial details for verification, as mandated by FSCA regulations. You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.

4. Use of Services

You agree to:

Use our services for lawful trading purposes only.
Avoid engaging in fraudulent, abusive, or unauthorized activities, such as market manipulation or unauthorized access to our systems.
Adhere to the fee structure outlined on our platform.

We reserve the right to suspend or terminate your account if you violate these Terms or engage in prohibited activities.

5. Risk Acknowledgment

Online trading carries significant risks. Please review our Risk Disclaimer for detailed information. You acknowledge that:

Trading may result in losses exceeding your initial deposit, particularly when using leverage.
Past market performance is not indicative of future results.
Marketpilotza does not offer personalized trading advice unless explicitly stated.

6. Fees and Payments

You agree to pay all applicable fees, such as trading commissions, spreads, and withdrawal fees, as detailed on our platform. We may update our fee structure with prior notice to you.

7. Intellectual Property

All content on our website and trading platform, including text, graphics, trading tools, and software, is owned by Marketpilotza or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or modify our content without prior written consent.

8. Limitation of Liability

To the extent permitted by law, Marketpilotza is not liable for:

Financial losses resulting from trading decisions or use of our services.
Inaccuracies, delays, or interruptions in market data, trading tools, or platform functionality.
Any indirect, incidental, or consequential damages arising from your use of our services.

9. Termination

We may suspend or terminate your account at our discretion, including for breaches of these Terms, non-compliance with regulations, or suspected fraudulent activity. You may close your account by contacting us, subject to settling any outstanding fees or obligations.

10. Governing Law

These Terms are governed by the laws of South Africa. Any disputes will be resolved in the courts of Johannesburg, South Africa.

11. Changes to These Terms

We may update these Terms from time to time. Revised Terms will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance of the updated Terms.

12. Contact Us

For questions about these Terms or our services, please contact:

Email: support@support@marketpilotza.info
Phone: +27 21 300 3117
Address: 1020 Manhattan Place, 130 Bree Street, Cape Town, 8001